1 Designing a seamless hotel organization 2 Harsha E. Chacko Author Born in 1952 Dr. Harsha E. Chacko worked in the hospitality industry in India, Egypt, The Caribbean and finally in the United States. )Identifying Housekeeping Responsibilities:-a)Deal with lost and found articles. The deputy housekeeper assists the executive housekeeper and looks after the various areas of responsibility in the hotel, that is, floors, public areas, the linen room, desk control and staffing etc. Supervises work allotted to the housemen in public areas. Organization Chart of Housekeeping Department In a Large Hotel >> Friday, February 12, 2010. It's up to housekeeping to make beds, freshen towels and toiletries, and remove rubbish from each guest room. . 02 ORGANISATION CHART OF THE HOUSEKEEPING DEPARTMENT. Treat cut flowers so that they last longer. An organization chart is a schematic representation of the relationships between positions within an establishment, showing where each position fits into the overall organization and illustrating the divisions of responsibility and lines of authority. Make suggestions related to replacement purchases and give requirements of linen to executive housekeepers. To operate his organization, the Executive Housekeeper is helped by Assistant Executive Housekeeper, Senior Housekeeping Supervisor, Housekeeping Floor Supervisor, Linen & Uniform Supervisor, Public Area Supervisor, Housekeeping Administration and all Housekeeping Staffs’ Room section/floor section Find below the organization chart of the housekeeping department in a small-sized hotel. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. Room attendants need to have an eye for detail in order to make up a flawless guestroom and housekeeping supervisors need to have a keen sense of observation to inspect these rooms for perfection. His/her duties are:-. Executive Level Most hotel housekeeping departments are led by an executive housekeeper. His/her duties are:-. 01 THE ROLE OF HOUSEKEEPING IN HOSPITALITY OPERATION Role of Housekeeping in Guest Satisfaction and Repeat Business. His/her duties are:-, i) Issue clean uniforms while receiving soiled ones. Attend to phone calls received at control desk, Responsible for issuing guestroom keys and maintaining key register, Guest room attendant(GRA) report to the floor supervisor. Coordination with front office for information on departure rooms and handing of clean rooms. Providing attractive flower arrangements for the entire hotel is their responsibility. Edit this example. 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